ARC Processes First Ancillary Fee for a Travel Agency
ARC said that it has processed the first transaction of an electronic miscellaneous document (EMD) for a travel agency on behalf of American Airlines. This noteworthy event marks the first sale of an airline’s ancillary product by a travel agency processed using an EMD. EMDs allow agency customers to pay for such items as extra baggage or premium seats at the same time their tickets are purchased, thus providing them the convenience of “one-stop shopping.”
ARC said it has been EMD-ready since 2010 to accommodate various ancillary charges within a single transaction and link them to multiple legs of an airline ticket. This provides significant process efficiency and flexibility, along with much greater account data tracking. This initial EMD transaction on behalf of American Airlines was for a Preferred Seat on flight 523 from Dallas/Fort Worth to El Paso, and placed via American’s direct connect technology provider, Farelogix. For more information on ARC, visit www.arccorp.com.