Ensemble Travel Group has appointed Marc Jacobsen senior director of information technology for its 850 member agencies in the U.S. and Canada. In this post, Jacobsen is responsible for creating a long-term technology vision and strategy that support internal needs, as well as those of members and Ensemble’s network of travel partners. He works closely with other Ensemble departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all end-users.

In addition, Jacobsen and his team will implement enhancements to the organization’s Client Sites (Ensemble-developed and hosted consumer websites for member agencies), the company’s internal agent portal, and social media platforms.

In addition to his most recent position at Wyndham, Jacobsen’s professional career spans nearly 20 years in the lodging and technology side of the travel business. Management posts have included director of product management for InnLink, LLC; senior product manager for Trust.WizCom (a division of Travelport); and global reservations and distribution capacities for Hilton Hotels Corporation and Nikko Hotels International.