Travel Suppliers

Enterprise Rent-A-Car

Contact Us

Enterprise Rent-A-Car
600 Corporate Park Dr.
St. Louis, MO 63105 
1-800-261-7331 (toll-free reservation line)
1-800-424-1282 (travel agent help desk)
www.enterprise.com/ta
www.enterprise.com

Target Market

At the airport, Enterprise primarily serves leisure travelers and value-minded business travelers. Enterprise also serves customers who need a replacement vehicle or a vehicle for a special occasion, such as a weekend getaway.

How To Sell

Stress the brand’s high ratings for customer service and everyday low rates. To clients who are interested in environmentally friendly practices, mention Enterprise’s fleet of alternative fuel vehicles and the opportunity for customers to offset carbon dioxide emissions paying an optional $1.25 per rental to fund certified offset projects through TerraPass.

Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,200 neighborhood and 240 airport locations in the United States, Canada, the U.K., Ireland, and Germany.  Known for exceptionally low rates and outstanding customer service, Enterprise was named to BusinessWeek’s annual list of “Customer Service Champs” in 2007, 2008, 2009 and 2010. Enterprise also has ranked highest in customer satisfaction among North American airport rentals in 10 of the past 11 years, according to J.D. Power and Associates Rental Car Satisfaction Study. In addition, Enterprise won Budget Travel magazine’s 2010 Readers’ Choice Award as their favorite rental car brand for customer service around the globe. Enterprise also received a 2010 Business Traveler Innovation Award – sponsored by the National Business Travel Association (NBTA) and The Wall Street Journal – for its outstanding and original environmental efforts in the travel industry. Enterprise is owned and operated by St. Louis-based Enterprise Holdings through its regional subsidiaries. 

Enterprise neighborhood branch offices are located in more communities than any other car rental company in the nation; in fact, they’re within 15 miles of 90 percent of the U.S. population – and local car rental customers are picked up at no extra cost. Enterprise of North America also is part of a global strategic alliance with Europcar, creating the world’s largest car rental network.

Enterprise offers more than 120 different makes and models of cars, including gas-electric hybrids, electric vehicles (EVs) and FlexFuel vehicles. The company’s travel agency partnership program offers travel agencies the option to select from several rate plans to best meet the needs of their individual agency. Agencies may participate at the standard rate (5% commission) or choose from three alternative rate programs, which vary based on the choice of commission level (0%, 10% or 15%). Enterprise Plus™ for Travel Agents offers online booking tools, access to special promotional rates, and special discounts for agents. For more information, visit www.enterprise.com/ta