Finnair has adopted the Amadeus Ancillary Services solution to distribute its ancillary program in northern Europe. The service enables passengers to book their preferred seat in Scandinavia, Finland and Benelux, as well as extra baggage in Finland, both through Amadeus travel agencies and via Finnair’s direct channels, including the carrier’s website.

The Amadeus ancillary solution is also integrated across Finnair’s airport and city ticket offices so that travelers can be consistently served across these channels. Amadeus Airline Ancillary Services is an end-to-end solution that enables users to price, book and pay services across all channels in full compliance with industry standards set by IATA.

Finnair will use the Electronic Miscellaneous Document (EMD) as the fulfillment solution to sell excess baggage and seats in Finland. EMD is the IATA standard solution for the fulfillment of ancillary services and it brings the same benefits as e-ticketing since it eliminates the use of paper and eases processes. Finnair has been Amadeus’ launch partner – together with Egyptair – of the world’s first interline Electronic Miscellaneous Document (EMD) link. The application of EMD to interline partnerships means that participating airlines can now facilitate payment for and delivery of ancillary services across their partnerships and alliances.