GBTA Survey Finds More Premium Travel From Developing Countries
By James Shillinglaw
July 12, 2012 10:30 PM
The Global Business Travel Association Foundation, in a new survey, found that a plurality of premium travelers from developing countries around the world have taken more international trips in the past 12 months and expect to take even more over the next 12 months. The Global Business Travel Association Foundation, the education and research arm of the Global Business Travel Association (GBTA).
The new report, "2012 Premium Business Traveler Study,” sponsored by Boeing, surveyed 1,784 premium travelers from 10 developing countries in four regions around the world. The study divided ten "developing" countries into four categories: Latin America (Brazil, Argentina, Chile and Mexico); Eastern Europe (Russia); Middle East (Israel, Turkey, Saudi Arabia and United Arab Emirates); Asia (India).
A plurality of travelers (40 percent) said they took more international trips in the past 12 months than in previous years, compared to 32 percent who said they have taken less. When looking ahead to the next 12 months, travelers expect to fly in a premium class of service more often than in the past 12 months (48 percent).
The study also found with all else being equal, more than seven in 10 (72 percent) would select one airline over another due to availability of Wi-Fi. The availability of AC power (59 percent) and cell phone capabilities (54 percent) are also fairly strong motivators.
"With the global economy still struggling, we decided it made sense to focus this year's premium travel study on countries that are still experiencing rapid growth," said Joseph Bates, senior director of Research at GBTA Foundation. "As the business travel landscape becomes more global, airlines, hotels and all other travel suppliers must be ready to serve the needs of this influx of customers from developing countries and we hope this study can serve as a useful planning tool."
Over sixty percent (64 percent) of travelers indicate their international flight choices are governed by their company's travel policy. Of that group, majorities report that both airline/alliance (63 percent) and seating class (62 percent) are regulated by their company's policy as well. Travelers also reported that their company's travel policies were "enforced" or "strongly enforced", although these varied by region. Eastern Europeans suggested their company's travel policies are not as strongly enforced as the other regions, particularly Asians who suggested their company's policies are strongly enforced.
This study also debunks a popular myth that the vast majority of premium travel is for business purposes. When considering all international, long haul flights travelers have taken over the past 12 months, a majority were for business only (34 percent) or for business and leisure (24 percent). But a large minority of these trips (42 percent) were for leisure only. Eastern European premium travelers took significantly more leisure trips (55 percent) than Middle Eastern (40 percent) or Latin American (43 percent) travelers and far more than Asian travelers (30 percent).