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  • Competitiveness Will Be Clobbered Says Critic at American/US Airways Merger Hearing

    “Competition will be clobbered,” said Charlie Leocha, director of the Consumer Travel Alliance, on the potential merger of “two of the worst U.S. airlines for customer service”—American Airlines and US Airways, at the Senate Hearing on Airline Industry Consolidation on July 19. “Prices will go up and effective competition will go down,” Leocha said. He also said the merger would be bad for the unions and detrimental to airports, including smaller airports around the U.S. Leocha pointed to the recent announcement that American Airlines was adding more seats to planes as the direction passengers could look forward to if the merger went through. Read More

    By Gretchen Kelly
    June 19, 2013 5:27 PM

  • Oregon Legislature Considering New Travel Tax

    The Oregon State Senate is debating House Bill 2656, a new travel and tourism service tax, according to the Travel Technology Association (Travel Tech), an association of online travel companies (OTCs). If the bill becomes law, incoming tourists and Oregonians traveling in-state would pay state sales and local transient lodging taxes on hotel reservation facilitation services, such as service fees collected by travel agents and OTCs. Read More

    By Mimi Kmet
    June 19, 2013 3:15 PM

  • Business Travel Coalition Tells IATA to Amend NDC Statements

    The Business Travel Coalition has fired yet another shot across the New Distribution Capability’s (NDC) bow. The International Air Transport Association (IATA) recently made public a letter from the organization to the EU intended to ally privacy issues brought up by the EU’s Data Protection Working Party. Several days after IATA made the letter public, the BTC has published a new letter to IATA and is encouraging colleagues in the travel industry to lend their names to it. Read More

    By Gretchen Kelly
    June 19, 2013 1:57 PM

  • TripAdvisor Acquires Mobile Flight App, GateGuru

    TripAdvisor, Inc. has announced that it has acquired GateGuru, the mobile flight and airport app. The app uses a mix of user-generated content and information from the airports. Content includes maps and insights on stores, restaurants, amenities and gate locations as well as weather forecasts, estimated security wait times and real-time flight status information. Read More

    By Gretchen Kelly
    June 19, 2013 11:37 AM

  • Emirates Scores as World's Best Airline in Skytrax Award

    Emirates has won Airline of the Year in the Annual Skytrax Award presented at the 2013 Paris Air Show. “We congratulate Emirates in what has been fantastic year of success for them, and the World's Best Airline award is clear reflection that they are satisfying their customers," said Edward Plaisted, CEO of Skytrax in a statement. "These awards are decided by travellers and represent a most important attribute to an airline, because they are the Passenger's Choice. Emirates score a major achievement with their repeated success as winner of the Best Inflight Entertainment award, demonstrating global leadership in onboard entertainment standards for yet another year." Read More

    By Gretchen Kelly
    June 19, 2013 10:15 AM

  • Becoming a Full Host Travel Agency

    According to the World English Dictionary, a decision is defined as “the act of making up one’s mind.” That sounds pretty simple, until you suddenly have to make up your mind dozens of times over a short period of time. This is a scenario I personally faced last month when I made the decision to break away from my host agency and strike out fully on my own as a full-fledged Virtuoso travel agency based in Los Angeles. Read More

    By Stacy Small
    June 18, 2013 11:45 PM

  • Kuoni Introduces Brite Spokes as New Thematic Travel Brand

    Kuoni launched a new series of thematic trips in the U.S. under a new brand called brite spokes. The brite spokes brand (written with no capital letters) was created to offer “an ever-evolving set of thematic trips, exclusive experiences and personally enriching adventures.” Read More

    By David Cogswell
    June 18, 2013 5:18 PM

  • Data Privacy and IATA’s NDC: the Drama Continues

    The International Air Transport Association (IATA) has released the text of a response from the agency to queries raised Read More

    By Gretchen Kelly
    June 18, 2013 5:12 PM

  • Travelocity Sells Travelocity Business Unit to BCD Travel

    Travelocity, in a move to get out of the corporate travel business, has sold its Travelocity Business (TBiz) unit to BCD Travel, a global management services provider, for an a purchase price that was not made public. The move ends Travelocity’s 10-year-old effort to focus on more business travel, similar to what its major competitors, Orbitz (with its Orbitz for Business unit) and Expedia (with its Egencia unit), have built up over the same period. Read More

    By James Shillinglaw
    June 18, 2013 3:39 PM

  • ARC Reports Flat Air Ticket Sales by U.S. Travel Agencies in May

    Air ticket sales by U.S. travel agencies were flat in May, as well as for the first five months of 2013, compared with the same periods in 2012, according to the Airlines Reporting Corp. (ARC). The monthly report showed that the consolidated dollar value of airline tickets sold by U.S. agents, which includes all fares, taxes and fees, dropped by 0.58 percent year-over-year for the first five months of 2013 compared to the same period last year, totaling $39 billion versus $39.3 billion in 2012. Sales for May 2013 were down by 0.27 percent to 8.1 billion compared with $8.2 billion in May 2012. Read More

    By Mimi Kmet
    June 18, 2013 2:26 PM

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