American Airlines Shuffles Management Team
PHOTO: Alison Taylor has been named the new senior vice president for global sales at American Airlines. (Courtesy American Airlines)
American Airlines did some senior management shuffling on Monday, less than a month after president Scott Kirby left the carrier to assume a similar position at United Airlines.
In a letter sent to American employees, new president Robert Isom – who assumed the role when Kirby left – told workers he has created two new teams of three executives each. One is a commercial team, the other for operations; both will report to Isom.
“We have to be exceptional at doing the small stuff really really well, and being able to execute day in and day out what we plan,” Isom told the Fort Worth Star-Telegram. “That is going to take a heck of lot of collaboration and coordination...maybe more than we’ve ever done before.”
According to the paper, senior vice president of revenue management Don Casey; senior vice president of network planning, alliances and sales Andrew Nocella; and senior vice president of marketing and loyalty Kurt Stache, will all be part of the commercial team. The operations team will be led by senior vice president of regional carriers Kenji Hashimoto; senior vice president of customer experience Kerry Philipovitch; and senior vice president of integrated operations David Seymour.
READ MORE: How American Is Re-Inventing Itself
American also announced the appointment of Alison Taylor to Senior Vice President-Global Sales. Taylor join American later this month from Starwood Hotels & Resorts Worldwide, where she most recently served in a similar role.
“Alison has built and led world-class sales teams throughout her career,” Nocella said in a statement. “Her approach to leadership and evolving sales organizations is exactly the kind of fresh thinking we were looking for and fits well with where American is heading. We are thrilled to have Alison step into this critical leadership role.”
Taylor will lead American’s sales team and be responsible for developing all sales and distribution policies worldwide. Additionally, Taylor will manage the airline’s relationships with corporate customers and travel agencies. She will report to Nocella.
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