Bad PR Not Affecting Airlines' Bottom Line

Image: PHOTO: United Airlines was buoyed once again by the faith of an investor. (photo via Flickr/ORD Spotter)
Image: PHOTO: United Airlines was buoyed once again by the faith of an investor. (photo via Flickr/ORD Spotter)
Rich Thomaselli
by Rich Thomaselli
Last updated: 11:50 AM ET, Wed May 10, 2017

Any lingering effects from recent passenger-crew incidents aboard Big Three U.S. airlines have made little to no difference on the accounting ledger.

United, American and Delta have all overcome any short-term losses suffered in reaction to the incidents, as viral boycott initiatives have seemingly gone nowhere.

United Continental Holdings, parent company of United Airlines, reached an all-time high of $79.08 per stock share as of 1:02 p.m. on Tuesday, May 9, 2017-exactly one month after the debacle of forcibly dragging 69-year old Dr. David Dao off one of its planes sent shock waves through the country-and closed at $78.55.

That's almost $12 more than on April 18 of this year, when the crisis hit its nadir and the stock dropped to $67 a share. And that's on top of ensuing incidents that included the death of a rabbit and sending a passenger from Newark, bound for Paris, to San Francisco instead.

American Airlines?

Oh yeah, American had an incident, too, when a flight attendant brusquely grabbed a stroller away from a mother traveling with twin toddlers, and then confronted a fellow passenger who came to the defense of the mother. Its stock closed at $47.08 on Tuesday, less than $3 off its 2017 high of $49.69 in January and $5 better than its low of $42.08 on May 1, shortly after the incident.

And Delta, which just last week tossed a whole family off a plane in a seating dispute, was trading at $49.56 a share, just $2.22 off its six-month high set in December.

[READMORE]READ MORE: Did Warren Buffett Just Boost US Airlines? [/READMORE]

Investors have not shied away, and neither have passengers.

Industry consolidation in the last 12 years has all but made wide open competition a moot point, as pointed out by hedge fund manager Brad Gerstner of Altimeter Capital. According to Fortune magazine, Gerstner said at the Sohn Investment Conference on Monday, "Our idea today is United Airlines. What do you need to believe to invest in United? You have to believe that the competitive dynamics really have changed as a result of consolidation."

Berkshire Hathaway CEO Warren Buffett, who made a major investment in airlines last year, told CNBC he is not worried.

"(Airlines) may become like cattle cars ... but a significant percentage would rather be treated that way and fly for X (dollars) than have far more leg room (and other benefits) and fly for X plus 25 percent," Buffett said.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Rich Thomaselli

Rich Thomaselli

Associate Writer

Editor Associate Writer true 9281 14744 Rich Thomaselli has written for TravelPulse since 2014 and has been a professional journalist for nearly 40 years. His work has appeared in USA Today, the New York Times and New York Yankees publications. He is an 11-time writ

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Worry-Free Access to the World - Part 2Friday, October 16, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for Worry-Free Access to the World, a webinar...
Watch Now!
New B2B Booking Platform for Travel AdvisorsWednesday, October 14, 2026
2:00pm Eastern
Japan Airlines Vacations, the official vacation program of Japan Airlines, is launching a dedicated...
Watch Now!
Designed Together. Beyond Expectations. Discover Luxury Japan with BOUTIQUE JTBOctober 9, 2026Japan continues to captivate discerning travelers seeking authentic culture, extraordinary cuisine,...
Upcoming Webinar
Worry-Free Access to the World - Part 2Friday, October 16, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for Worry-Free Access to the World, a webinar...
Watch Now!
New B2B Booking Platform for Travel AdvisorsWednesday, October 14, 2026
2:00pm Eastern
Japan Airlines Vacations, the official vacation program of Japan Airlines, is launching a dedicated...
Watch Now!
Designed Together. Beyond Expectations. Discover Luxury Japan with BOUTIQUE JTBOctober 9, 2026Japan continues to captivate discerning travelers seeking authentic culture, extraordinary cuisine,...