Delta Air Lines to Pre-Load Carry-On Bags on Select Flights this Summer
In an effort to speed up the boarding process and reduce delays, Delta Air Lines is looking to pre-load carry-on bags on select flights this summer, according to David Koenig of the Associated Press.
The new Early Valet service will allow passengers to leave their carry-on bags with an airline employee at the gate. The employee will then store the bag in a bin above the passenger's assigned seat on the flight.
"Their bag will be specially tagged, similar to what you'd see at a hotel for room delivery," said Delta spokeswoman Morgan Durrant via NBC News, "and then taken down onto the aircraft before boarding and placed above a customer's seat based on their seat assignment."
Delta's goal is to see whether the process is sped up when an employee is in control as opposed to when passengers are left to fend for themselves.
Durrant said that the airline tested the new process in Atlanta and Los Angeles last summer and received encouraging results.
Keep in mind that Delta only plans to offer the service on flights that are expected to carry a high volume of vacationers. Per Koenig, Durrant confirmed that the new service was launched on Monday on about two dozen flights, with Early Valet set to be expanded to additional flights over the course of June.
Early Valet will continue through the summer, with the service being offered on select departures from airports in Atlanta, New York, Los Angeles, Detroit, Minneapolis, Salt Lake City and Seattle.
The program's tentative end date is scheduled for Aug. 31.
Although Delta saw reduction in boarding time in last summer's experimental rollout, the success or failure of the service this summer will likely determine whether the airline decides to moves forward with it.
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