Easyjet Proposes 30-Minute Boarding Cutoff
Well this is going to be either well-received or disastrous, with no gray area.
Easyjet, Europe’s largest budget airline, has imposed a new rule on its passengers – be at the gate no less than 30 minutes before boarding time or be prepared to run the risk of being turned away.
The London Telegraph is reporting that Easyjet is implementing the new rule to help cut down the mad dash at security checkpoints of passengers rushing to reach their flight. In fact, Easyjet’s home base at London’s Gatwick Airport is updating its security checkpoints to nab anybody with an Easyjet boarding pass who doesn’t make the deadline, and the airline itself is printing a warning on its boarding passes: “Gatwick security control gates are automatically being timed to close 30 minutes before departure.”
If not? Passengers must decide whether to walk away from their flight entirely or go back to the ticket counter and pay 80 pounds – almost $116 US.
That’s why Easyjet is encouraging its passengers to take travel insurance which will allow customers the option of a full refund or travel on the next available flight.
An airline spokesman told the paper: “Occasionally, gates may not shut precisely at 30 [minutes before departure] for a number of operational and passenger reasons. … Punctuality is important to our passengers and that is why we ask passengers to be at the gate no later than 30 minutes before the flight departs. This means that if passengers are still yet to clear security at 30 they will be unable to achieve this – particularly at larger airports like Gatwick when walks to some gates can take up to 20 minutes.”
Easyjet added that there is a precedent to its decision.
“We are implementing this, based on a proven model at Heathrow's Terminal 5, to eliminate unnecessary journeys for passengers who then need to be escorted landside,” the spokesman told the paper. “The vast majority of our passengers arrive as we suggest at the gate before 30 to board the aircraft.”
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