PHOTO: Boston's Logan International Airport. (Photo via Wikipedia Commons)
In an effort to uncover which of America's airports are truly a cut above and which routinely give air travelers the most headaches, TravelPulse senior writer Rich Thomaselli recently undertook an expansive project to rank the top 100 airports in the U.S. that included significant feedback from travelers.
In the sixth episode of TravelPulse Radio, Thomaselli joined co-hosts Tim Wood and Barry Kaufman to discuss the results.
"A lot of those other surveys are based on passenger traffic, volume and that sort of thing," said Thomaselli. "We wanted to make it fun for people."
So what did the project reveal?
"I think that in many respects we're starting to approach the whole idea of the way global airports approach their facilities," said Thomaselli. "And that is there has to be more touchpoints for the consumer."
A humble Thomaselli credited the readers for taking the project to the next level.
"Our readers were tremendous. They spent a lot of time on the survey and gave us a lot of great comments to give us some anecdotal support to go with the data and hard numbers."
To find out which airports fared the best and which disappointed, you can listen to the entire interview (beginning at the 18:00 mark) and Episode 6 of TravelPulse Radio in its entirety below.