Vancouver Earns Airport Innovation of the Year
PHOTO: BorderXpress Automated Passport Control Kiosks. (Courtesy of BorderXpress)
Anything that helps move people along at the airport is going to be considered innovative, but the Vancouver Airport is taking it to another level.
The airport has earned the CAPA Centre for Aviation’s 2015 Airport Innovation of the Year for what it called “the industry’s leading border clearance solution.”
The award was announced at the CAPA World Aviation Summit in Helsinki, Finland on Wednesday.
CAPA Centre for Aviation’s annual Aviation Awards of Excellence reward airlines and airports that demonstrate strategic industry leadership amid changing industry conditions.
"Vancouver Airport Authority has been a pioneer with its development of BorderXpress Automated Passport Control Kiosks, which have reduced border waiting times by over 50 per cent," Peter Harbison, CAPA Executive Chairman, said in a statement. "The judging panel selected Vancouver Airport Authority for being extremely innovative and taking the strategic initiative to develop a product that has significantly impacted the airport sector."
YVR's BorderXpress kiosks automate the administrative portion of customs declaration, helping accelerate the process with no pre-registration or cost to passengers. With this increased efficiency, passengers arriving at BorderXpress-equipped airports experience shorter wait times, less congestion and faster customs processing times.
"To achieve this prestigious honor from CAPA is both an honor and a tremendous endorsement of YVR's commitment to innovation, one of our core values," said Craig Richmond, president and CEO, Vancouver Airport Authority, who accepted the award from Harbison. "Through technologies such as BorderXpress, we are taking an active role in improving the global travel experience, and we look forward to building on YVR's longstanding foundation of innovation."
Instead of filling out a declaration card and taking travel documents to a border officer, passengers use the self-service kiosk to enter their information. This data is sent by encrypted transfer to the government agency, which returns a response in seconds. Receipt in hand, travelers then see a border officer for verification.
To date, more than 700 kiosks have been deployed at 25 airports throughout North American and the Caribbean, collectively helping more than 50 million passengers safely and quickly clear the border.
More by Rich Thomaselli
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