Video of Man Violently Removed from Plane Goes Viral

Image: PHOTO: United Airlines Boeing 777-224(ER). (photo via Flickr/byeangel)
Image: PHOTO: United Airlines Boeing 777-224(ER). (photo via Flickr/byeangel)
Donald Wood
by Donald Wood
Last updated: 11:00 AM ET, Mon April 10, 2017

UPDATE: 5:30 p.m. ET 4/10/2017

The officer involved in the incident has been placed on leave by the Chicago Department of Aviation police force according to multiple reports including The Chicago Sun-Times. -Michael Schottey

UPDATE: 12:40 p.m. ET 4/10/2017

United Airlines CEO Oscar Munoz has released a statement through the airline's official Twitter account in response to the video of a passenger being forcibly removed from a flight Sunday:

---

Original Text

A video released Sunday shows a passenger on a United Airlines flight from Chicago to Louisville refusing to give up his seat and then being forcibly removed by security officers who then dragged him down the aisle.

According to the Louisville Courier-Journal, United Airlines Flight 3411 was boarding at Chicago's O'Hare International Airport Sunday when company officials informed passengers that the plane was overbooked.

Crew members told passengers that they needed four volunteers to give up their seats for standby United employees who were needed in Louisville for flights Monday. There were no volunteers despite an $800 incentive, so the airline used a computer program to randomly select people who would be removed from the plane.

A witness on the flight, Audra D. Bridges of Louisville, said the first couple asked to leave did so without much of a fight, but the next man became very upset and refused to leave. The flight crew called security to escort the passenger off the plane, but he continued to refuse.

[READMORE] READ MORE: Sisters Miss Dying Father's Final Moments After Getting Kicked Off Allegiant Air Flight[/READMORE]

The security officers then forcibly removed the man from his seat and took him to the ground. Once in the aisle, one of the security officers pulled the man by his arms to the front of the plane. The man was reportedly allowed back on the flight a short time later, but all passengers were removed from the plane as a cleanup crew prepared it for takeoff again.

The whole ordeal caused the flight to be delayed two hours, and United Airlines responded to the situation in a statement.

"Flight 3411 from Chicago to Louisville was overbooked," a United spokesman said. "After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation. Further details on the removed customer should be directed to authorities."


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Donald Wood

Donald Wood

Managing Editor

Donald Wood is TravelPulse’s Managing Editor, bringing nearly 15 years of experience to the desk. He currently lives outside Philadelphia with his wife and two children.

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...