A passenger sitting inside a London airport Monday videotaped two baggage handlers throwing and kicking the luggage being unloaded from a flight which had just landed.
According to the Evening Standard, 30-year-old Swedish tattoo artist Jonas Ozolins was inside a terminal at London Luton Airport when he saw the baggage handlers unloading items from an EasyJet flight that landed after a flight from Copenhagen.
Ozolins taped the employees, (who work for the company Menzies Aviation), unloading baggage for EasyJet at the London airport. As they appeared to carelessly throw the luggage into a truck, at least two pieces could be seen falling to the ground:
“Me and my brother were watching the plane parking next to the gate and the staff started to unload. The two gents parked with the luggage vehicle and started unloading,” Ozolins told the Standard.
“The first bag was thrown at the back of the truck. My first thought was that he misjudged the throw and that it was an accident.”
“Then the other bags kept flying. I got my phone and started recording to help the owners of the bags if something valuable got broken,” Ozolins continued.
“I travel a lot in my work, with expensive equipment that provides my living and I saw myself in the owners’ position. I got really upset by the unprofessional behavior.”
Following video of the incident going viral, Menzies Aviation released a statement.
“Menzies Aviation considers the safe conveyance of passengers’ luggage to be a matter of the highest importance,” a spokesperson said. “The behavior displayed in this video is unacceptable. We will take whatever action is necessary to ensure that such behavior is stopped, and our professional standards are upheld properly in future.”