Last updated: 08:42 PM ET, Thu July 02 2015

GBTA Study: More Organizations Adopting Travel Risk Management Protocols

Business Travel | Global Business Travel Association (GBTA) | Patrick Clarke | May 20, 2015

GBTA Study: More Organizations Adopting Travel Risk Management Protocols

The Global Business Travel Association's education and research branch, the GBTA Foundation, released its Keeping Travelers Safe Through Travel Risk Management this week that shows more than eight in 10 organizations have risk management protocols in place to protect their business travelers. 

The study found that 83 percent of organizations reported their travel programs featured the protocols designed to lessen the effects of potential issues that arise during travel.

Of the remaining 17 percent of organizations that did not have travel risk management protocols in place, a majority (60 percent) said they were planning on acquiring them within the next two years.

Common travel risk management protocols include traveler tracking, travel concierge and automated communication, among others. 

"The high adoption rate of TRM protocols demonstrates that businesses are committed to keeping their road warriors out of harm's way," said GBTA Foundation vice president of research Joseph Bates in a statement. "We're also excited to see that technological advances, such as apps and text messaging, are changing the face of TRM programs by enabling organizations to better track and communicate with their employees."

"Travelers can focus on doing business, rather than worrying about potential risks," added Bates.

The study, which was sponsored by Concur Technologies, surveyed 257 North American travel managers (85 percent of respondents), security officers and human resource personnel (15 percent of respondents).

Other interesting findings include that it takes an estimated median of 90 minutes to confirm the safety of every employee in the wake of an incident and that one-third of organizations reported that they could locate all affected employees in real-time.

"Travel risk management is important to our customers because it helps them fulfill their duty of care obligations," said Concur's senior director of strategy and product marketing Johnny Thorsen in a statement. 


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