Beginning Nov. 1, only AAA travel agencies and Vacation.com agents will be paid base commission by Amtrak. The rail line today issued a statement saying, “Amtrak is restructuring its sales commission policy to match changes in the market, demand and sales priority. Travel agents continue to play an integral role in the growth of Amtrak passenger rail service.”
AAA and Vacation.com are operating under previously negotiated contracts and as of now will not be impacted by the decision and thus are National Account Partner Travel Agencies (NAPTA). Under the new rules, reservations made on Amtrak.com are not eligible for commission.
Reservations for any of Amtrak’s long-distance (leisure) trains that are ticketed by a NAPTA agency through an approved booking channel, including such GDS’s as Apollo, Sabre and Worldspan and the Amtrak RailAgent online booking tools, are commissionable. NAPTAs will receive base commissions, as previously negotiated, on Long Distance Amtrak trains.
All Amtrak appointed travel agencies can earn eight to 10 percent commission on Amtrak Vacations packages and group tickets. NAPTAs using Apollo, Sabre or Worldspan receive their commission payments via the ARC weekly IAR Sales Report process. NAPTAs using any of the RailAgent sites (Amadeus, International, Tour and Vacation.com) receive commission payments electronically through PayPal.