Last updated: 10:00 PM ET, Wed May 27 2015

Auto Europe Institutes Ready-to-Go Pickup Guarantee

Car Rental & Rail | Auto Europe | Donald Wood | May 27, 2015

Auto Europe Institutes Ready-to-Go Pickup Guarantee

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Car rental companies are always looking for a great deal to offer customers in order to entice them into using their service, but Auto Europe is changing the game by instituting the new Ready-to-Go Pickup Guarantee.

The Ready-to-Go Pickup Guarantee states that if the vehicle a customer reserved is not ready and waiting upon their arrival, Auto Europe will pick up the bill.

According to Auto Europe, the company is looking to revolutionize the business by introducing the first-of-its-kind deal for customers guaranteeing their car would be ready or it’s free. The change is in line with the company’s focus on customer satisfaction.

Auto Europe CMO Scott Braun released a statement about the Ready-to-Go Pickup Guarantee:

“We are always listening to our customers, and we know that when they go to Europe they'll be creating memories that will last a lifetime. There is a lot of anticipation for their trip and the last thing they want is any hiccup with their rental car. Since we're committed to ensuring a smooth rental experience, we wanted to put our money where our mouth is. That's why we created the Ready-to-Go Pickup Guarantee. If we don't deliver on our promise, the rental is on us.”

Auto Europe is already one of the largest car rental wholesale companies in the world, with 20,000 car rental locations in 180 countries and eight million customers served globally.

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