Avis Launches Pronto App to Speed Up Airport Waits Across Europe
Photo courtesy of Avis Budget Group
Is there anything more infuriating than hurrying through the airport just to wait in another line?
Avis Car Rental UK hopes to change all that with Pronto, a new tablet-based app that hopes to speed up delays at select airport and train stations by up to a fifth. It allows customers to avoid yet another lengthy line and gives those customers one more reason to choose Avis if they’re in a hurry—especially at peak times throughout the year.
It’s designed to allow users to walk right past the other customers waiting in those aforementioned lines, which one can assume will lead to lots more people downloading the app!
Michael Bond, consumer behavior expert at Avis, said about the app:
“When it comes to holidays, we very much like to be in the driving seat…a quarter of those in the UK spend lots of time researching their trip before they leave, to avoid unnecessary stress. After all that careful planning, queuing is the last thing we want to do at the beginning of a holiday. Anything that can make the process quicker and smoother will certainly enable the traveler to deal with any delays or hitches down the line.”
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In addition, Avis is working with 360 degree visual technology that will allow customers (and Avis) to have a record of what the vehicle looks like both before and after the rental. So, not only is Avis committed to eliminating lines, it’s also working on eliminating the worry of being stuck with damage that a previous driver may have done to the vehicle.
The app is live at just over 60 locations throughout Europe.
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