Avis Wins Award for Most Admired Car Rental Company
In the voting for the 2015 The Beat Readers’ Choice Awards, Avis Car Rental was named the ‘Most Admired Car Rental Company’ in the United States.
The Beat is the daily travel business e-newsletter for the BTN Group that covers news for more than 10,000 subscribers regarding business travel distribution and technology, including catering to executives in the travel management, airline, hotel and travel tech industries.
The award was based on a reader’s choice poll conducted earlier this year, which asked participants to pick the car rental company that they “most admire for its policies, management style and service for business clients.” The readers also chose winners in other categories such as airline, hotel, travel management, technology provider and payment system.
Avis Budget Group Senior Vice President Beth Kinerk released a statement about winning the award, saying, “Avis Car Rental is committed to ‘putting the customer first’ and that includes providing superior products to enhance the business traveler’s rental experience and delivering premium service to each of them on a daily basis. We’re thrilled that readers of The Beat have selected Avis. It is a testament to the hard work of Avis employees around the world.”
Avis has continued to make strides to give customers a pleasant car rental experience, and the company is constantly upgrading and improving its reservation processes, customer service protocols, the handling of claims and billing.
In addition to winning The Beat Readers’ Choice Award, Avis also conducts its own independent surveys amongst customers in order to find ways to improve and maximize the success of the company.
The feedback received from the independent surveys was one of the driving forces behind Avis becoming first company in the car rental industry to offer a 100-percent smoke-free fleet in North America.
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