Last updated: 04:30 PM ET, Wed November 18 2015

Greyhound Bracing for 500,000 Passengers During Thanksgiving Week

Car Rental & Rail | Donald Wood | November 18, 2015

Greyhound Bracing for 500,000 Passengers During Thanksgiving Week

As Greyhound prepares for Thanksgiving holiday week, the company said it expects more than 500,000 customers will use intercity bus transportation this year.

Greyhound — and the travel industry as a whole — is preparing for one of its busiest travel periods of the year, with AAA estimating that 46.9 million Americans will travel 50 miles or more from home during the holiday.

Due to the higher volume of travelers expected during the Thanksgiving break, Greyhound is asking all customers to arrive at least one hour before their scheduled departure time.

Greyhound Lines, Inc. chief operating officer Bill Blankenship released a statement about the expected busiest days and how the company is helping ease the worries of travelers:

“We expect the highest demand to be on Nov. 24, 25 and Nov. 29. Holiday travel can be stressful, but our customers can sit back, relax and enjoy a hassle-free end-to-end travel experience riding on one of the more than 1,200 new coaches that feature modern on-board amenities such as free Wi-Fi, power outlets, leather seats, extra legroom, footrests and restrooms.”

One of the ways Greyhound is making travel easier during this frantic period is through streamlined tech tools. Not only has the company completely overhauled its website for more modernization and ease of use, but it has also implemented the BusTracker tool, which helps customers track the real-time information about their bus.

The improved website offers new fare options and benefits including free checked bags, priority boarding and additional Road Rewards points. As for the BusTracker tool, users can track the location of their bus and whether their bus is early, on time or delayed.

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