Rocky Mountaineer Offers Free Night in Seattle or Calgary
PHOTO: The Travvy Award winning Rocky Mountaineer is adding enticements to book this year. (Courtesy of Rocky Mountaineer)
Rocky Mountaineer is offering a free night in Seattle or Calgary for those booking packages of four nights or more and who book by June 26. The Holiday Extra offer also includes a choice of an airport transfer or a city tour if you book a Rocky Mountaineer package of seven nights or more. Among the eligible packages is the eight-day Canadian Rockies Highlights and Coastal Passage trip, which travels between Seattle and the Canadian Rockies, with a stopover in Vancouver with visits to Lake Louise and Banff.
This year is Rocky Mountaineer’s 25th Anniversary and over that 25 years, the train has carried more than 1.5 million passengers. The train has an inventory of more than 45 packages built around five core rail routes. Rocky Mountaineer offers a selection of three tiers of service: RedLeaf, SilverLeaf and GoldLeaf. GoldLeaf passengers can view the panorama of the Rockies from a double-level dome car while SilverLeaf passengers have access to the single-level dome coach, a larger viewing area than RedLeaf Service. In GoldLeaf and SilverLeaf, passengers are served hot meals and hear expert explanations of the passing flora and fauna.
Over the course of its 25-year evolution from passenger train to one of the world’s top land cruises, Rocky Mountaineer has seen its market evolve also. Today, it’s the upper tiers of service that are in the highest demand. That achievement is due to the enormous improvements the train has made in service, hardware, new routes, creative packaging and outreach to the travel agent distribution network.
Agents have been especially effective in linking Rocky Mountain packages with Alaskan cruises. Those combinations now comprise about half of all bookings. Likewise the addition of Seattle as a gateway two years ago has made bookings much more convenient for the U.S. market.
Rocky Mountaineer’s online agent training program uses various modules to teach agents about the nuances of the product. The modules focus on the history of the train, the different classes of service, routes, destinations, selling tips, rail and cruise combinations, and more.
The course can be reached at http://agent.rockymountaineer.com/tracks. The program has already graduated at least 800 agents. Rocky Mountaineer received two Travvy Awards from the readers of TravelPulse for being the Top Rail Experience and for having the Most Innovative Rail Executive in Randy Powell.
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