by Donald Wood
Last updated: 12:30 PM ET, Tue April 26, 2016
Photo courtesy of Haimark
The United States Federal Maritime Commission announced that passenger vessel operator Haimark Line Limited has canceled all future cruises.
According to the U.S. Federal Maritime Commission's official website, Haimark Line maintains an escrow account that will be used to refund applicable passenger fares and deposits for cruises.
While the account can refund customers for fares and deposits, it will not be used to reimburse payments for air travel, hotel expenses or other costs besides water transportation. The commission's website has a full breakdown of Haimark Line's legal requirements.
For customers who already booked a trip with the Haimark Line and paid deposits or full fares, an escrow agent will automatically process refunds. Passengers who already received a refund through their credit card company or travel insurance provider will not be eligible.
Haimark Line customers with questions about refunds can contact the Federal Maritime Commission at [email protected].
The Haimark Line's cancellation of all future cruises comes almost six months after the company filed for bankruptcy in Colorado on Oct. 30, 2015. The situation was partially a result of an unresolved insurance claim stemming from a June 19 accident in which the Saint Laurent ship hit a lock wall in New York, forcing the cancellation of several cruise itineraries.
For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.
Topics From This Article to Explore
