Last updated: 02:20 PM ET, Wed May 20 2015

Undamaged Norwegian Dawn Sailing Back to Boston

Cruise Line & Cruise Ship | Norwegian Cruise Line | Theresa Norton | May 20, 2015

Undamaged Norwegian Dawn Sailing Back to Boston

Norwegian Cruise Line said the Norwegian Dawn departed Bermuda this afternoon after an inspection found the ship to be structurally sound after it ran aground on May 19.

The ship, carrying 2,675 passengers and 1,062 crew members, is expected to arrive in Boston early morning May 22 as scheduled. The ship’s next voyage, another seven-night cruise to Bermuda, is expected to depart later that day as scheduled.

“Divers inspected the hull and found no issue other than minor scratches,” Wendy Beck, Norwegian CFO said in a conference call May 20.

The ship ran into the seabed a few miles from Bermuda at about 5 p.m. Eastern time after “a temporary malfunction of its steering system” caused the ship to veer off course. It remained stuck for five or six hours, until the tide rose and tugboats helped pull it free. It anchored overnight until daylight, when it pulled alongside Heritage Wharf at about 7 a.m. May 20 so it could be inspected. The ship had full power and otherwise operated normally. No injuries were reported.

In the conference call, Beck said the problem was caused by a spare oil pump installed May 19 with the pressure set incorrectly. The incident is not expected to have any impact on the parent company's financial performance, CEO Frank Del Rio said.

While the ship was undergoing inspections in Bermuda, Norwegian Cruise Line President Andy Stuart flew to Bermuda and held several meetings with passengers onboard the ship. The company said it would give guests a future cruise credit equal to 15 percent of the cruise fare paid, adding “we sincerely apologize for the inconvenience and greatly appreciate our guests’ understanding.”

The ship departed Bermuda after "a thorough assessment of Norwegian Dawn was completed by Norwegian’s technical operations team, an independent dive team, and DNVGL inspectors, representing the ship’s classification society, while the ship was alongside in Heritage Wharf, Bermuda,” the cruise line said in a statement. “The team confirmed the structural integrity of the ship and the technical issue which caused the steering malfunction was identified and corrected.”


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