Last updated: 09:56 AM ET, Mon April 08 2013

Norwegian Cruise Line Severs Relationship with CruiseCompete

Features & Advice | Norwegian Cruise Line | Theresa Norton | April 07, 2013

Norwegian Cruise Line has ended its relationship with CruiseCompete, a website where travel agents bid for consumer leads. The decision was praised by a number of agents.

In a letter announcing the decision, Camille Olivere, senior vice president of sales-the Americas for Norwegian, asked travel agents to “cease to bid on Norwegian Cruise Line product effective immediately….A contracted travel partner’s ability to market and sell their own ‘packaged’ product during periodic timeframes is disrupted by a tool that facilitates a bid process for Norwegian cruises, nor is there a way of monitoring Norwegian’s rebate policy in such an environment. For these reasons, Norwegian does not want our partners to bid on Norwegian Cruise Line product in a facilitated site.”

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Theresa Norton