Last updated: 10:05 AM ET, Thu October 22 2015

Hospitality Pulse: Hotel and Resort Industry News for Oct. 22, 2015

Hotel & Resort | Patrick Clarke | October 22, 2015

Hospitality Pulse: Hotel and Resort Industry News for Oct. 22, 2015

View the latest industry news and notes for Thursday, Oct. 22.

IHG Accidentally Sends Loyalty Program Members to Adult Chat Line

The InterContinental Hotels Group has acknowledged that it mistakenly printed the number to an adult chat line instead of its customer care line on membership cards sent out to its Spire Elite members. The group said it has emailed customers to inform them and will be mailing out corrected cards...Read more from the Consumerist.

Bye Bye, Tropic Cay

Workers demolished Fort Lauderdale's Tropic Cay motel Wednesday, making room for a 23-story Four Seasons Hotel & Residences expected to be completed by 2018...Read more from the Sun Sentinel.

Spookiest Stays

Just in time for Halloween,'s Lara Grant details 13 of the world's most haunted hotels...Read more from USAToday.

Renaissance Eyes Younger Clientele

Renaissance Hotels and Resorts is targeting millennial business travelers with custom content, refreshed menus and nightly "bar rituals."...Read more from Road Warrior Voices.

The Readers Have Spoken

These 100 hotels and resorts are the best in the world, according to Conde Nast Traveler readers...Read more from Conde Nast.

Shangri-La Celebrates Singles' Day

In honor of Singles' Day (a popular holiday among Chinese young people) on Nov. 11, Shangri-La Hotels & Resorts is launching a gamification site and offering discounted rates at properties in Australia, Fiji and Southeast Asia...Learn more about the promotion from Shangri-La Hotels & Resorts.


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