Iberostar Tucan and Quetzal Unveil New Look Following Massive Fire

Patrick Clarke
by Patrick Clarke
Last updated: 1:30 PM ET, Tue March 22, 2016

Photo courtesy of Iberostar

Several months after a massive fire caused significant damage, Iberostar Hotels and Resorts' Iberostar Tucan and Iberostar Quetzal resorts in Playa del Carmen, Mexico have reopened.

But the two five-star all-inclusive resorts aren't just back welcoming guests. The Spanish hotel chain turned the setback into an opportunity, funding a remodel that's resulted in several improvements at the two luxury hotels.

For example, the two new lobbies, which have been completely redesigned, boast expanded terrace areas and some of the resorts' decor has been upgraded around the pool and playground areas.

READ MORE: With More Travel To Cuba, IBEROSTAR Is Well-Positioned

Renovations were also made to the spas, which were damanged in last year's fire. Guests will also notice some changes at the fitness centers.

Other notable enhancements include an ice cream parlor guests can access from the beach and a comfortable cigar lounge. New restuarants have also been added. In addition to a steakhouse, guests can choose from Mexican, Italian, Japanese and Mediterranean.

The two resorts were originally expected to be closed down for two months following the fire, which broke out on Oct. 10, 2015 and destroyed portions of the hotels' common areas including restaurants, the spa, theater, lobby and reception area.

While the fire did not affect guestrooms at the hotels, approximately 1,600 guests were evacuated at the time. Fortunately, no deaths or serious injuries were reported.

Right now, travelers can book a standard room at either the Iberostar Tucan or Iberostar Quetzal for as little as $128 per person per night.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Patrick Clarke

Patrick Clarke

Senior Editor

A Maryland native and wanderer who has lived across the U.S. from North Carolina to SoCal, Patrick Clarke graduated from Towson University with a B.S. in journalism. He previously worked for Bleacher

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...

Don't Miss These Travel Agent Events and Trainings

Watch Now!
Discover KLM Royal Dutch AirlinesThursday, June 4, 2026
2:00pm ET
Join Travel Weekly and Air France-KLM for deep dive into the world of KLM Royal Dutch Airlines. You’ll...
Upcoming Webinar
Unveiling Oceania Cruises’ New Voyages, Plus Caribbean GetawaysWednesday, June 10, 2026
2:00pm Eastern
This exclusive webinar will showcase what’s new, what’s next, and how these immersive itineraries are...
Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...
Watch Now!
Discover KLM Royal Dutch AirlinesThursday, June 4, 2026
2:00pm ET
Join Travel Weekly and Air France-KLM for deep dive into the world of KLM Royal Dutch Airlines. You’ll...
Upcoming Webinar
Unveiling Oceania Cruises’ New Voyages, Plus Caribbean GetawaysWednesday, June 10, 2026
2:00pm Eastern
This exclusive webinar will showcase what’s new, what’s next, and how these immersive itineraries are...
Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...