Last updated: 12:00 PM ET, Wed January 06 2016

Airbnb to 'Support' Woman Whose Property was Trashed on New Year's Eve

Impacting Travel | Patrick Clarke | January 06, 2016

Airbnb to 'Support' Woman Whose Property was Trashed on New Year's Eve

PHOTO: We imagine the aftermath was much worse than this. (Photo courtesy of Thinkstock)

Every Airbnb hosts' biggest nightmare became a reality for one London woman who rented her flat out on New Year's Eve only to have it trashed by dozens of party-goers, the Evening Standard reported.

Nonetheless, the short-term rental service has apparently offered to make things right.

Christina McQuillan rented her property out for the night for $187 to a woman who indicated she would just be spending the night alone.

But after receiving a call from her neighbors, McQuillan said she returned to the property to find trash in the rooms, torn up floorboards and one couple having sex in the flat.

"It was horrific. Me and my partner got to the property and there were hundreds of people on the streets. You could smell cannabis a mile off," the 31-year-old McQuillan told the Evening Standard. "We entered the property and we told her to shut it down immediately. This girl just laughed and said 'no, I'm holding a party.'"

McQuillan said that's when her "partner decided to cut the power upstairs."

"People were smoking dope and there were other drugs, drinking. The music was horrifically loud with proper decks. There was professional music equipment pumping out really loud," she added.

It wasn't until McQuillan was allegedly attacked by one of the unwelcome visitors that police arrived to help break up the party.

In a statement responding to the incident, an Airbnb spokesman told the Evening Standard "we have zero tolerance for this kind of behaviour and have removed this guest from our platform. We are also in contact with the host and are providing them with our full support." 

McQuillan said Airbnb has apologized and offered to pay for the damage. However the Guardian reported the company declined to comment on whether it would provide compensation for the damage.

Meanwhile, Airbnb pointed out that out of the 35 million guests who booked Airbnb properties around the world in 2015, there were only 540 reported cases of "significant property damage" or damage costing more than $1,000, per the Guardian. 

Last week's incident comes less than a year after a Canadian couple had their Calgary home destroyed by an Airbnb renter who caused more than $50,000 in damage during a suspected drug-induced orgy.


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