Last updated: 04:30 PM ET, Fri April 01 2016

Arab-American Woman Claims United Airlines Profiled Family

Impacting Travel | Donald Wood | April 01, 2016

Arab-American Woman Claims United Airlines Profiled Family

Photo courtesy of United Airlines

An Arab-American woman is claiming United Airlines racially profiled her family before kicking them off a flight in March.

According to, Eaman-Amy Saad Shebley, her husband and three children boarded a flight at Chicago’s O'Hare International Airport to Washington D.C. for a spring break vacation when a crew member approached them and asked them to leave the plane.

Shebley posted footage of the incident on Facebook, which has been shared over 38,000 times, and shows a flight attendant and the captain of the flight addressing the family and asking them to leave the plane:

In response, United Airlines released a statement claiming that the family was asked to leave the plane due to the pilot’s concern over a child safety seat. The airline went on to say, via, “We rebooked them on a later flight because of concerns about their child’s safety seat, which did not comply with federal safety regulations. Both United and SkyWest hold our employees to the highest standards of professionalism and have zero tolerance for discrimination.”

The Council on American Islamic Relations Executive Director Dawud Walid also released a statement about the incident, “Unfortunately there’s a growing problem on airlines of Muslims being removed from flights when they cause no reasonable security concerns.”

Following the family’s removal from the plane, they were rebooked on another flight by United Airlines customer service.


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