Last updated: 02:43 PM ET, Mon May 04 2015

Carry-on, Ticket, Boarding Pass … Toilet Paper?

Impacting Travel | Rich Thomaselli | May 04, 2015

Carry-on, Ticket, Boarding Pass … Toilet Paper?

Hope you can hold it, and hope you like your coffee black.

A three-hour flight from Murcia, Spain to London on Ryanair took off and completed its journey last week without toilet paper stocked in the restrooms and without milk as a beverage option.

London’s Daily Mail first reported the shortages on the flight.

You know how toilet paper can be. Sometimes you can’t spare a square.

But on this flight, there wasn’t a square to spare to be had. Flight crew told passengers of the dilemma after the plane had pulled back from the gate during safety instructions.

A Ryanair spokesperson told MailOnline Travel: “This very rare and regrettable stock shortage (on the last flight last Sunday evening) was caused by the failure of our handling agents in Murcia to deliver toilet rolls and milk sachets that had been ordered on the turnaround in Murcia. Our crew explained to passengers that we wished to prioritise an on time departure for London Stansted rather than wait for these items to be delivered and cause a significant ATC delay for all our customers. Our passengers were very understanding and we apologised sincerely to them for any inconvenience caused.”

Of course, it was barely 16 months ago that Ryanair CEO Michael O’Leary announced sweeping customer service improvements on the airline.

Guess that didn’t include the TP for the loo.

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