Delta Air Lines Buys Pizzas for Passengers Impacted by Delays, Cancellations

Image: PHOTO: Find the little known pizza capital of the world. (Photo via Flickr/Jeremy Keith)
Image: PHOTO: Find the little known pizza capital of the world. (Photo via Flickr/Jeremy Keith)
Donald Wood
by Donald Wood
Last updated: 11:25 AM ET, Thu April 6, 2017

After storms forced Delta Air Lines to cancel hundreds of flights in the Southeast Wednesday, the carrier attempted to make good with its impacted customers by purchasing over 450 boxes of pizza for them.

According to the Atlanta Journal-Constitution, officials from Delta Air Lines said they bought the pizza for passengers whose flights were delayed or canceled at airports in Georgia, Tennessee, Louisiana, Ohio, Kentucky and other impacted facilities.

Delta corporate communications manager Michael Thomas revealed that he did not know exactly how many pizzas were ordered for impacted customers, but he said many airports also bought other food.

"We empower our agents and airport station leaders to find ways to take care of our customers when irregular operations disrupt travel," Thomas told ABCNews.com.

[READMORE] READ MORE: Delta CEO Pledges 25,000 New Hires[/READMORE]

In Nashville, the airline ordered 160 pizzas and 60 foot-long subs, and in Panama City, Florida, Delta supplied passengers with 60 pizzas and 20 trays of chicken biscuits. The carrier also broke out games and coloring books for passengers traveling with small children.

This wasn't Delta's first time supplying impacted customers with amenities while they waited. In 2016, the airline bought passengers pizzas, donuts and free liquor during a power outage that caused around 2,000 flights cancellations.


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Donald Wood

Donald Wood

Managing Editor

Donald Wood is TravelPulse’s Managing Editor, bringing nearly 15 years of experience to the desk. He currently lives outside Philadelphia with his wife and two children.

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