Delta Air Lines Buys Pizzas for Passengers Impacted by Delays, Cancellations

Image: PHOTO: Find the little known pizza capital of the world. (Photo via Flickr/Jeremy Keith)
Image: PHOTO: Find the little known pizza capital of the world. (Photo via Flickr/Jeremy Keith)
Donald Wood
by Donald Wood
Last updated: 11:25 AM ET, Thu April 6, 2017

After storms forced Delta Air Lines to cancel hundreds of flights in the Southeast Wednesday, the carrier attempted to make good with its impacted customers by purchasing over 450 boxes of pizza for them.

According to the Atlanta Journal-Constitution, officials from Delta Air Lines said they bought the pizza for passengers whose flights were delayed or canceled at airports in Georgia, Tennessee, Louisiana, Ohio, Kentucky and other impacted facilities.

Delta corporate communications manager Michael Thomas revealed that he did not know exactly how many pizzas were ordered for impacted customers, but he said many airports also bought other food.

"We empower our agents and airport station leaders to find ways to take care of our customers when irregular operations disrupt travel," Thomas told ABCNews.com.

[READMORE] READ MORE: Delta CEO Pledges 25,000 New Hires[/READMORE]

In Nashville, the airline ordered 160 pizzas and 60 foot-long subs, and in Panama City, Florida, Delta supplied passengers with 60 pizzas and 20 trays of chicken biscuits. The carrier also broke out games and coloring books for passengers traveling with small children.

This wasn't Delta's first time supplying impacted customers with amenities while they waited. In 2016, the airline bought passengers pizzas, donuts and free liquor during a power outage that caused around 2,000 flights cancellations.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Japan Beyond the Golden Route: Luxury and Hidden GemsMonday, October 26, 2026
4:00pm Eastern
Turn over a new leaf in Japan during this webinar, where we'll look beyond the cherry blossoms and...
Upcoming Webinar
The Air France Dining ExperienceTuesday, October 27, 2026
2:00pm Eastern
Discover why Air France is one of the world’s premier airlines for dining and beverages. In this...
Upcoming Webinar
United's newest routes and next-generation airport experiencesWednesday, October 28, 2026
2:00pm Eastern
Join United for an exclusive look at United’s latest network expansion and exciting new airport...
Upcoming Webinar
Japan Beyond the Golden Route: Luxury and Hidden GemsMonday, October 26, 2026
4:00pm Eastern
Turn over a new leaf in Japan during this webinar, where we'll look beyond the cherry blossoms and...
Upcoming Webinar
The Air France Dining ExperienceTuesday, October 27, 2026
2:00pm Eastern
Discover why Air France is one of the world’s premier airlines for dining and beverages. In this...
Upcoming Webinar
United's newest routes and next-generation airport experiencesWednesday, October 28, 2026
2:00pm Eastern
Join United for an exclusive look at United’s latest network expansion and exciting new airport...