Last updated: 12:00 PM ET, Mon November 16 2015

Flight Attendant Suing Airline Over Rough Landing

Impacting Travel | Donald Wood | November 16, 2015

Flight Attendant Suing Airline Over Rough Landing

A former Aer Lingus flight attendant is suing the airline over injuries she allegedly suffered when the plane made a rough landing in Dublin, Ireland, on Nov. 19, 2009.

According to Peter McGuire of, Aer Lingus Flight EI582 was scheduled to land at Dublin Airport last November when the plane began rocking side to side on the approach to the runway.

The flight attendant—33-year-old Cassandra Reddin—and her legal team claim that the plane was going three-to-four times as fast as it should have been when it landed, causing the aircraft to bounce three times once it made contact with the runway.

Reddin is claiming that the Airbus 320 landed heavily enough to where, “Safety documents shot out of their pockets, duty free broke in the overhead baggage and alcohol leaked into the cabin. There was a degree of chaos and stress on board,” according to her attorney Finbarr Fox SC.

The plaintive said that the rough landing has resulted in physical issues as well, such as soft-tissue neck and back injuries, whiplash and recurring nightmares. In response, Aer Lingus denied all Reddin’s claims.

The case brought against the airline claims the co-pilot failed to adequately supervise the landing of the plane, and that flight attendants were instructed to secure the cabin for landing 30 minutes before landing, instead of the typical 10 minutes.

Reddin spoke about the incident, saying, “It got very bumpy and the plane was swaying from side to side. I was very frightened. The gear was down and the plane was rocking from side to side. The plane bounced off the runway three times. Passengers were screaming and we could hear glass smashing and alcohol was pouring on the passengers. I thought we were all dead, that the aeroplane was not going to stop. I was shaking.”

Following the incident, Reddin went to work in the social media department of Aer Lingus.


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