Frustration Over Spirit Airlines Cancellations Draws Police Response at FLL
Storms across the United States on Wednesday caused multiple delays and cancellations for Spirit Airlines, and frustration among their customers at Fort Lauderdale-Hollywood International Airport became so severe law enforcement was called in.
According to John Turchin of Local10.com, hundreds of passengers who arrived at FLL on Wednesday were told that their Spirit Airlines flights were delayed or cancelled.
Spirit informed the passengers that the delays were weather related, but many of the customers who re-booked flights with other airlines reported very few other cancellations on trips to the same airports.
The passengers who had no choice but to wait for their Spirit Airlines flights were forced to sleep on chairs or on the floor, and accused the company of failing to communicate with its customers as they waited for their planes.
Due to the outrage from passengers in Florida, Broward Sheriff's deputies were called to the scene, but no arrests were made.
The delays were not just impacting flights to and from Florida, though, as many passengers with the airline were also stranded at Los Angeles International Airport in California until Spirit could get its planes back up in the air.
One of the Spirit Airlines customers in Los Angeles was devastated by the cancellation, as she reported to Leo Stallworth of ABC7.com that she would likely miss her grandmother's funeral due to the delay.
Spirit Airlines released a statement about the delays and cancellations across the United States, via Local10.com, “The recent bad weather in Chicago, Houston and Dallas has put a significant strain on our network and has made it difficult getting pilots and flight attendants to a few cities. Because of this, we have had to cancel some flights and delay others.”
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