Last updated: 04:46 PM ET, Fri May 20 2016

Liverpool John Lennon Airport Evacuated Due to a Scanning Machine Issue

Impacting Travel | Donald Wood | May 20, 2016

Liverpool John Lennon Airport Evacuated Due to a Scanning Machine Issue

Photo courtesy of Thinkstock

On Friday, the Liverpool John Lennon Airport in England was evacuated due to what officials called a customer service issue, which turned out to be an problem with one of the facility’s scanning machines.

According to, a passenger at the facility when the incident occurred said the employees at the Liverpool airport were caught off guard by the evacuation and looked flustered by the situation.

“Due to a technical problem with one of the Airport’s passenger scanning machines, all passengers have been removed from the Departure Lounge and are currently in the process of being re-screened,” the airport said in a statement. “There is no threat to passenger safety with this re-screening process necessary in order to ensure security compliance.”

Passengers also reported that hundreds of people were forced to go through security screening again, including some travelers already onboard planes waiting to take off. Officials from the Liverpool airport warned that the technical problem with the scanning machine caused delays that carried through Friday afternoon.

“The situation has now been resolved and passengers have been rescreened,” the airport said in an update. “There may be some delays as a result, though we are working hard to keep this to a minimum. Please contact your airline directly regarding flights.”


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