Passenger at Edinburgh Airport Charged for Return of Lost Laptop
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According to a USA Today article, A Scottish teacher whose name was withheld in reports, was recently hit by a hefty unexpected fee after he left a laptop onboard a plane at the Edinburgh Airport. Upon realizing he'd left his possession behind, he called the airline to report it lost, and when he returned to the airport the same day, the representative at the counter told there would be a £20 (about $30 U.S.).
The fee, which essentially held the man's property hostage was actually levied by a third-party company by the name of Luggage Point, and not the airport. Luggage Point charges a sliding scale for returning property left behind on plans, with small personal items costing around £5, bags at £7.50, and then more expensive items as laptop and jewelry. for £20. The longer you leave something, the higher the price goes until it runs up to £50. The airport’s view is that once it is turned over to the third party it is out of their hands.
Adding insult to injury, the teacher soon found that his items were not even being cared for well. “When the woman staffing the counter said they had lots of Asus laptops, she pulled out this packing crate,” the teacher told the Edinburgh Evening News. “They were just all piled in there, rattling around next to each other. There was no putting it in a protective casing. I was so tired, I got the laptop and I walked off, before realizing I’d left my driver’s license on the counter. I went and picked it up, and she said, ‘It’s as well you came straight back, if you’d left it here, it would have been £5’.”
Just so you know, the company that manages the lost and found at Endinburgh airport also handle the desks at Glasgow and Birmingham airports, too. So be forewarned. These guys could be coming to a airport near you!
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