Last updated: 03:46 PM ET, Thu September 01 2016

REPORT: 5-Year-Old Boy Put on Wrong Flight by JetBlue

Impacting Travel | Donald Wood | September 01, 2016

REPORT: 5-Year-Old Boy Put on Wrong Flight by JetBlue

Photo courtesy of JetBlue

A report has surfaced claiming that a 5-year-old boy traveling alone from the Dominican Republic to New York was put on the wrong flight by JetBlue employees.

According to ABC News, lawyers for Maribel Martinez claim her son Andy was scheduled to fly from Santiago, Dominican Republic, to John F. Kennedy International Airport in New York City on Aug. 17 when something went wrong.

JetBlue corporate communications manager Tamara Young claims that there was also another 5-year-old boy scheduled to fly from Cibao International Airport in Santiago using the airlines’ unaccompanied minor program.

The other boy was scheduled to depart for Boston, and JetBlue switched their flights accidentally. The airline reports that when it learned of the mistake, it took the appropriate steps to get the children to the correct destinations.

“In addition to extending our apologies, we refunded the flights and offered the families credit towards future JetBlue flights,” Young told “We are also reviewing the incident with our leadership and Santiago airport team to prevent similar situations from occurring in the future.”

“Any parent can understand the terrifying feeling of fear a mother goes through knowing her young child is missing,” Martinez's attorney Sanford Rubenstein said in a statement. “This should never have happened. Jet Blue’s employees should be ashamed of themselves. Appropriate legal action will be instituted.”


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