Last updated: 10:23 AM ET, Fri June 10 2016

Texas Resort Apologizes to Olympic Champion for 'Cripple' Comment

Impacting Travel | Patrick Clarke | June 10, 2016

Texas Resort Apologizes to Olympic Champion for 'Cripple' Comment

Photo via Twitter/Gaylord Texan Resort

A Texas resort has issued an apology to former Olympian Amy Van Dyken-Rouen after a member of hotel security referred to her as a "cripple." reported the six-time Olympic gold medalist swimmer was in Grapevine, Texas — 30 minutes northwest of Dallas — for a motivational speaking engagement when the incident occurred at the Gaylord Texan Resort.

In an Instagram post, Van Dyken-Rouen, who was paralyzed in an ATV accident in June 2014, said she was being helped back to her room when a security staff member named Bam Bam asked "what's going on here? Escorting the cripples now?" 

READ MORE: Wheelchair-Bound Olympian Gets Apology from TSA

Van Dyken-Rouen said the comment left her shaking. 

"We need to make that as bad as other slurs," she wrote in her Instagram post.

Shortly after taking to social media Van Dyken-Rouen said she received an apology from the hotel's head of security and general manager. 

The resort also issued a public apology for the comment via a spokesperson statement Thursday:

"We sincerely apologize for this incident, as it does not at all represent our company culture or our other employees here. We are handling the situation and have also spoken with Ms. Van Dyken personally to share our deepest apologies with her."


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