Thousands of Uber, Lyft Drivers Flunk Massachusetts Background Checks

Image: PHOTO: Lyft is now shuttling some of its riders. (photo via Flickr/Alfredo Mendez)
Image: PHOTO: Lyft is now shuttling some of its riders. (photo via Flickr/Alfredo Mendez)
Donald Wood
by Donald Wood
Last updated: 12:35 AM ET, Fri April 7, 2017

State officials announced that a Massachusetts law passed in 2016 requiring Uber and Lyft drivers to undergo more thorough background checks resulted in over 10 percent of drivers failing the examinations.

According to The Associated Press, figures released Wednesday revealed that more than 62,000 drivers passed the extensive background checks, but around 8,200 failed. The most common reasons behind the failures were suspended licenses, having a license for less than three years and multiple driving offenses.

In addition, the background checks discovered that 300 drivers had previous felony convictions and another 51 were registered sex offenders.

"Public safety is a top priority for this administration and we are pleased to have completed this first round of in-depth background checks a year ahead of schedule," Massachusetts Governor Charlie Baker said in a statement.

[READMORE] READ MORE: How Do Americans View Uber, Lyft in Wake of Travel Ban Response?[/READMORE]

The two-part background checks required Uber and Lyft to conduct their own multi-state criminal, sex offender and driving background checks. Once a driver passed those examinations, they were referred to the state, which ran its own background checks.

While many ride-hailing users appreciate the extra effort to weed out drivers who could be dangerous or ill-prepared for the job, officials from Uber claim the background process is too strict.

"Thousands of people in Massachusetts have lost access to economic opportunities as a result of a screening that includes an unfair and unjust indefinite look back period," Uber said in a statement obtained by the Boston Globe. "We have an opportunity to repair the current system in the rules process so that people who deserve to work are not denied the opportunity."


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
ALG Vacations® is Powering Up Fall with PartnershipTuesday, September 8, 2026
2:00pm Eastern
At ALG Vacations®, partnership means deliver smarter tools, stronger resources, and more opportunities...
Upcoming Webinar
Sell More Great Lakes Cruises with Victory Cruise LinesWednesday, September 9, 2026
2:00pm Eastern
Join Cris Desouza, VP of Sales, and Barbara Davis, Director of Sales, for an inside look at what’s new...
Upcoming Webinar
Beyond the Ship: Maximizing Pre and Post Cruise ExperiencesThursday, September 10, 2026
2:00pm Eastern
Discover how to enhance the cruise experience with strategic pre and post cruise planning. Learn how...
Upcoming Webinar
ALG Vacations® is Powering Up Fall with PartnershipTuesday, September 8, 2026
2:00pm Eastern
At ALG Vacations®, partnership means deliver smarter tools, stronger resources, and more opportunities...
Upcoming Webinar
Sell More Great Lakes Cruises with Victory Cruise LinesWednesday, September 9, 2026
2:00pm Eastern
Join Cris Desouza, VP of Sales, and Barbara Davis, Director of Sales, for an inside look at what’s new...
Upcoming Webinar
Beyond the Ship: Maximizing Pre and Post Cruise ExperiencesThursday, September 10, 2026
2:00pm Eastern
Discover how to enhance the cruise experience with strategic pre and post cruise planning. Learn how...