Last updated: 10:34 AM ET, Thu March 12 2015

Uber Driver Goes Above and Beyond to Return Lost Items to Owner

Impacting Travel | Donald Wood | March 06, 2015

Uber Driver Goes Above and Beyond to Return Lost Items to Owner

Photo via Twitter

English hairdresser and makeup artist Josie Chan found out firsthand that there are still good people in the world when she received a very special package in the mail on Tuesday.

Days after mistakenly leaving several important items—including her driver’s license, savings card and debit card—in an Uber car, Chan received a package in the mail from the driver that consisted of all of her missing possessions.

The Uber driver had even returned the £20 that was in the pouch with the license and cards. Chan broke down the entire situation to Sophie Gadd of The Daily Mirror:

“I had kept all my cards and license in a little pouch which must have fallen out of my pocket when I took the taxi on Saturday. I only realized it was lost this morning when I tried to go the bank. I then spent two hours searching the house when my housemate appeared and said I had a special delivery. The driver had posted it all back to me, he spent £6.40 on the postage - the cab only cost me £5! I am so thankful to the driver and I think I'm going to send him a box of chocolates or something. He even sent the £20 note back!”

Chan also took to Twitter to share the experience:

An Uber London spokesperson told Gadd, “We like to think all our partner drivers go the extra mile for our riders. This isn't the first time we've been overwhelmed by a driver's kindness and generosity, and it certainly won’t be the last.”

For those unfamiliar with Uber, it is a mobile car service that allows people to find local crowd-sourced taxi drivers who are willing to take them to their destination for cheaper than most taxi companies.

The Uber concept has come under fire at times over recent months, but it has become a huge business in countries all over the world. Travelers have had a negative perception of taxis for years, but the idea of working-class people driving customers around in their own vehicles makes the Uber concept appealing.

Add in the fact that many Uber drivers are showing their passengers respect and even going as far as to send back items customers lose while in their cars, and the company and concept should continue to thrive.

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