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Welcome Aboard: New Hires and New Promotions for Oct. 21, 2016
Granada Hotel & Bistro Names Congdon Co-Wine Director
The Granada Hotel & Bistro has named Jennifer Congdon its new co-wine director, effective immediately. Congdon will continue as the manager of The Station, San Luis Obispo’s marquee wine bar/wine shop and creative space.
Congdon will be working alongside Kimberly Walker, the founder of both The Station and Granada Hotel & Bistro, to continue the Bistro’s mission of bringing to your table the most exciting craft wines from the world’s top (and burgeoning) regions, including the Central Coast.
Known for her whip-smart worldly wine IQ, discerning palate and infectious smile, Congdon, a certified sommelier, is a true doyenne in California’s wine scene. Before helping to open The Station in 2015, Congdon was a wine representative for Bradford Wines, and Revel Wines, California’s leading distributor of small-lot wine producers. She co-founded Scout Fine Wines brokerage and remains a California representative for Wine Wise, the highly exclusive international importer.
Stanford Court Appoints Chatman As Director of Sales and Marketing
Stanford Court, San Francisco’s modern 393-room hotel poised atop famed Nob Hill, announced the appointment of Luz Chatman as director of sales and marketing. A seasoned hospitality leader with more than 17 years of industry experience, Chatman has proven her ability to successfully generate revenue at several esteemed San Francisco Bay Area properties while ensuring high standards and customer satisfaction. In her new role, Chatman will work to develop and implement creative programs and strategies that promote new business opportunities.
Throughout her career, Chatman has focused on sales and marketing for various sectors of the hospitality industry. Before joining the team at Stanford Court, Chatman served as director of sales and marketing at The Marker San Francisco. Prior to that role, she was area director of sales at MetWest Terra Hospitality (MWTH) where she was responsible for driving sales and revenue strategies for four boutique properties in the San Francisco Bay Area including the relaunch of the high-end Casa Madrona Hotel & Spa. Chatman also worked at Sofitel San Francisco Bay as the director of sales and marketing for four years, and also held roles at Marriott San Mateo San Francisco Airport and Waterfront Plaza in Oakland.
Outrigger Enterprises Group and Outrigger Hotels and Resorts Announces New Appointments
Outrigger Enterprises Group has announced the promotion of Tammy Uy to the newly created position of vice president, creative development, while Outrigger Hotels and Resorts has announced two key management appointments: Niel Mason as area general manager and Will Caraway as director of sales and marketing for its OHANA Hotels by Outrigger brand.
Uy joined Outrigger as executive creative director in 2014 with an equal mix of design, advertising and brand strategy background. She came to Outrigger from MVNP/an affiliate of DDB Needham, an integrated advertising agency based in Honolulu. There she served as senior creative director and drove collaboration across all media disciplines, led accounts including travel and tourism (Hawaii Visitor and Convention Bureau), hospitality, financial institution, health care, land development and shopping centers. Before MVNP, she served as associate creative director for Mullen, a creatively driven organization where she furthered her experience in travel and tourism while focusing on new business acquisition.
With the promotion from OHANA group manager to area general manager, Niel Mason adds additional oversight for the Outrigger-managed Holiday Inn Resort Waikiki Beachcomber to his current oversight of the OHANA Waikiki Malia by Outrigger and as general manager of the OHANA Waikiki East by Outrigger. Previously Mason called Australia home and was general manager of the Outrigger Little Hastings Street Resort & Spa, Noosa; Outrigger Twin Towns Resort; and Outrigger Coolangatta Beach Resort. With a Bachelor of Commerce in hotel and food administration from the University of Guelph, Ontario, Canada, Mason is an active member of the Australian Institute of Company Directors (AICD) and the Hawaii Lodging & Tourism Association and a committee member of Skal International Hawaii.
As director of sales and marketing, Will Caraway is accountable for the demand across all market segments for OHANA Hotels by Outrigger, including the development and implementation of a comprehensive internal and external sales and marketing strategy and related plans to maximize market share, revenue and occupancy growth while upholding Outrigger’s mission and values. Before joining Outrigger, Caraway ran and managed the visitor exit program for Shell Vacations Resort on Hawaii Island, Kauai, Oahu and Maui and was involved in the opening of a Canadian resort for Shell. He worked at the Embassy Vacation Resorts property on Kauai as director of owner services, escrow officer and exit program manager.
Al Hutchinson Selected as New President and CEO of Visit Baltimore
After an extensive national search John Frisch, chairman of the Baltimore Convention and Tourism Board of Directors, announced the hiring of Al Hutchinson as Visit Baltimore’s new president and CEO.
Hutchinson brings more than 24 years of experience in the hospitality and destination marketing industry to Baltimore, most recently serving as president and CEO of Visit Mobile, where he was recognized as the 2016 Alabama Restaurant and Hospitality Alliance’s ‘Tourism Promoter of the Year.’ Under Hutchinson’s leadership, Visit Mobile launched a new brand campaign, ‘Born to Celebrate;’ saw record visitor attendance; a large increase in visitor inquiries; and an increase in the city’s hotel occupancy rate and revenue collection.
Mukul Beach, Golf & Spa Appoints Carlos Salazar As General Manager
Mukul Beach, Golf & Spa, Nicaragua’s first luxury resort, today announced the appointment of Carlos Salazar as general manager. Salazar joins Mukul after a distinguished career in the hospitality industry that spans more than 20 years.
Salazar’s diverse boutique-property portfolio includes serving as general manager of Bimini Bay Resort in the Bahamas and most recently, Belle Mont Farm at Kittitian Hill, where he opened the boutique cottage hotel that became a landmark property in the Caribbean. At Belle Mont Farm, Salazar led operations, helped facilitate staff training programs and put thoughtful initiatives in place that embraced the destination and its pristine beauty, showcased the hotel’s intimate elegance and contributed to the bespoke and authentic experiences enjoyed by guests. Prior to that, Salazar served as the managing director of Jumby Bay, A Rosewood Resort and in several capacities with The Carlyle, A Rosewood Hotel; Kahala Mandarin Oriental and the Hilton Waikoloa Village.
Millennium Hotels And Resorts Appoints Shaun Treacy To Lead North America
In a move aimed at driving brand preference and furthering the reach of Millennium Hotels and Resorts in North America, Shaun Treacy has recently been appointed as the new president, North America for the hotel group. Overseeing the group's portfolio of 19 hotels in the region, Treacy will spearhead the company's growth and business strategy.
Previously, Treacy was senior vice president, operations for Americas and Europe for Rosewood Hotels, an international luxury hotel and resort company with 19 properties spread throughout 11 countries. Prior to this, he held the position of senior vice president - product and brand design for Hyatt, shaping the guest experience across new hotel development both internationally and within the United States.
With more than 25 years of experience as a global hotelier, Treacy is acknowledged for his achievements in brand positioning, technical services, hotel openings, operations, as well as sales and marketing. He is based in the New York offices of Millennium Hotels and Resorts.
The Westin New York at Times Square Names Alexandra Walsh Director of Sales & Marketing
The Westin New York at Times Square has named Alexandra Walsh director of sales and marketing of the 873-room luxury hotel in the heart of one of the most famed parts of Manhattan. Walsh, who relocated from Sydney, Australia, brings tremendous hospitality expertise and a proven track record in driving results, with marked increases in occupancy, REVPAR and market share to her credit in her previous roles.
Walsh was most recently the director of sales and marketing of Sheraton on the Park in Sydney and previously held the role of director of sales. She led a team of nearly two dozen people and had complete strategic oversight for all areas of sales and marketing. With a keen eye on maximizing revenue potential, Walsh continuously implemented innovative ideas that resulted in consistently exceeding goals. Of equal – if not more – importance to achieving goals was the development of her team. Under her leadership 12 team members were promoted to roles spanning director of catering and conventions to sales specialist and various account director and managerial roles.
Conrad Miami Welcomes New General Manager
Conrad Miami is pleased to announce the appointment of Chintan Dadhich as general manager of the upscale 36-story property located a block from Biscayne Bay in Miami’s Financial District. Dadhich contributes more than 15 years of hospitality management experience to Conrad Miami, 13 of which have been with Hilton.
Most recently, Dadhich served as the director of operations and resort manager at Arizona Biltmore, A Waldorf Astoria Resort, where he oversaw a $40 million renovation and focused on driving team member satisfaction amongst the 850 person staff. Prior experience includes several positions on the food & beverage leadership team at Hilton Logan Boston and director of rooms at La Quinta Resort & Club and PGA West in Palm Springs, California. Dadhich completed his hotel management degree in India and worked at luxury properties such as Le Meridien and Oberoi Hotels and Resorts.
Joie De Vivre Hotels Announces Executive Team For The Troubadour, The Brand’s First Hotel In New Orleans
Joie de Vivre Hotels has announced the seasoned executive team leading the charge at The Troubadour, the first property in the south for the boutique hotel brand. Opening later this year in the Central Business District, the 184-room hotel celebrates the spirit of The Big Easy with its historic address, musical energy, locally-rooted cuisine, fun-loving design, and one-of-a-kind amenities. Spearheaded by General Manager Wayne Hendricks, Director of Sales and Marketing Kristi Artigues, and Director of Food and Beverage Tabitha Williams, the team boasts decades of combined experience in hotels and restaurants, an intimate knowledge of New Orleans, and a unique understanding of what creates a specialized guest experience.
General Manager Wanye Hendricks will oversee The Troubadour’s strategic development, serving as day-to-day leadership and providing oversight for all aspects of operations including sales, employee and guest relations, and revenue management. Hendricks brings over two decades of experience in hotel management to The Troubadour, having worked for Wyndham Hotels and Sterling Hospitality Management in Arizona, as well as luxury properties in Colorado, including Mountain Lodge Telluride and Hotel Telluride. Prior to joining Joie de Vivre Hotels, Hendricks served as general manager for the Royal St. Charles Hotel in New Orleans, where he increased guest and employee satisfaction, and raised occupancy rates to record levels. Through hands-on management, Hendricks will guide his team at The Troubadour to deliver a tailored and memorable experience for each guest.
Director of Sales and Marketing Kristi Artigues will oversee The Troubadour’s sales and marketing teams, and is responsible for developing and implementing strategic plans to achieve the hotel’s objectives. A Louisiana native, Artigues has over 20 years of experience in the New Orleans market, having worked for Hilton Hotels & Resorts, as well as Marriott Hotels, where she developed relationships with key accounts, exceeded sales goals, and generated brand awareness. Most recently, she was the director of sales and marketing for The Hotel Modern New Orleans.
Director of Food and Beverage Tabitha Williams will oversee all food and beverage operations for The Troubadour’s restaurant and bar concepts, with a laser-focus on providing high-caliber culinary experiences and maintaining exceptional guest satisfaction. Williams boasts over 19 years in the hospitality industry, having served on food and beverage management teams for a number of hotels including Waldorf Astoria New York and Hard Rock Hotel Chicago. Throughout her career, Williams has spearheaded a team of over 104 employees, planned and supervised mass-scale events, and implemented innovative bar programs at a variety of outlets.
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