Last updated: 08:21 PM ET, Mon August 15 2016

Etihad Vacations Enters North America

Tour Operator | Monica Poling | August 15, 2016

Etihad Vacations Enters North America

The national airline of the United Arab Emirates (UAE), award-winning Etihad Airways has announced that it will commence operations of a dedicated leisure travel service, Etihad Vacations, in the United States and Canada.

“Etihad Airways is committed to delivering best-in-class service to our guests at every point of their journey,” said Martin Drew, senior vice president–Americas for Etihad Airways. “From a one-night stopover to a month-long adventure, Etihad Vacations offers a comprehensive range of vacation packages to over 100 destinations from our home of Abu Dhabi to destinations across the world.” 

The airline has inked a partnership with travel technology firm Trisept Solutions to launch its tour operator offerings on VAX VacationAccess, a supplier platform for leisure travel agents. Agents from Canada and the U.S. will be able to offer luxury packages to the UAE and everywhere Etihad flies while also earning commission on those packages, by booking through VAX VacationAccess.   

 “Etihad Vacations works exclusively with the world’s leading hotel brands, car rental partners and tour operators, which are personally selected by our team of experts to ensure a flawless vacation from start to finish—all at a price designed to suit every budget,” said Drew. “We are confident that our guests will enjoy the seamless, convenient and personalized booking experience that Etihad Vacations offers. Our U.S. and Canadian Etihad Guest members also earn Guest Miles for the value of an entire package, as well as additional miles for air travel flown.” 

Etihad Vacations packages are available in 140 destinations in 45 countries around the world, although the core focus is on vacation getaways to Abu Dhabi, Dubai, Maldives, Seychelles, Thailand and Australia. Participating agents will also be able to access content and training modules for Etihad Airways and its partner destinations and suppliers. Add-on products such as stopover programs, tours, attractions, safaris and car rentals will also be available to travel agencies using VAX Vacation Access.

“Over the past two years, we have worked with Etihad Airways to enable their global leisure strategy as Etihad Holidays, which has been implemented on Synapse, our enterprise operating platform for travel merchants,” said John Ische, president and CEO of Trisept Solutions. “In the past two years, we have powered the launch of Etihad Holidays in the U.A.E., U.K. and Germany, and now it’s great to bring Etihad Vacations to our home market where we will introduce Etihad’s outstanding vacation program to over 70,000 travel agents on our VAX platform.” 

The company, which is also known as Etihad Holidays outside of North America, first launched in 2004.

Packages will be offered from Etihad’s gateway cities in New York, Washington D.C., Chicago, Dallas, Los Angeles, San Francisco and Toronto, Canada.  The airline also offers codeshare connections with such partners as American Airlines, JetBlue and Air Canada. 

Agents can learn more at Consumers can book directly at

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