Kensington Tours Sets Up Dedicated Groups Department
PHOTO: Kensington Tours has set up a dedicated department to handle group travel. (ThinkStock)
Kensington Tours is ramping up its efforts to attract and process group travel business with the creation of a new dedicated Groups Department.
In the past Kensington’s specialty has been the creation of custom-built independent itineraries for couples, families and friends. The company has developed its skill to provide unforgettable, mind-changing experiences, behind-the-scenes access and guides with expert knowledge of specialty fields of interest.
With the new dedicated Groups Department, the operator plans to leverage its FIT expertise for groups of a dozen or more travelers.
Kensington’s new groups operation is designed to provide turn-key service that any agent can plug into and instantly be up and running in group travel. The group travel service will include pre- and post-tour services, knowledge of more than 90 countries, logistical experience, integrated travel insurance and attractive travel documents.
“As today’s travelers get more sophisticated so do the needs of agents,” said Michael Gregurich, director of Kensington’s Groups Department. “Kensington’s deep destination knowledge and global connections allow us to deliver extraordinary programs. And our turn-key approach allows agents to enhance both their customer service and profitability without the logistical headache.
“Kensington’s goal is to broaden our commitment to and partnership with travel agents to more efficiently and effectively serve their complete needs for premium and luxury level FIT and group travel.”
The company is staging a Small Groups Webinar on May 12 at 2 p.m. EST
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