Last updated: 04:30 PM ET, Thu March 05 2015

Tauck Extends Special Airfare Offer through March

Tour Operator | Tauck | David Cogswell | March 05, 2015

Tauck Extends Special Airfare Offer through March

PHOTO: When the snowstorm hit the Northeast Feb. 9, some of Tauck's reservationists were stranded in the Canadian Rockies. (Photo by David Cogswell)

Did Tauck party a little too heartily? Well, no matter — 90-year anniversaries don’t come every day, so, why not?

The Norwalk, Conn.-based tour operator celebrated its 90th Anniversary at Chateau Lake Louise Feb. 6-9 with most of the staff in attendance. But the snowstorm that hit the Northeast on Feb. 9 caused some flights to be canceled and some of the reservations staff were unable to return to their posts on schedule.

No stranger to travel mishaps, the Tauck team set up a remote reservations center at Chateau Lake Louise with the stranded reservations operators. But, the company reports, the stopgap measure was less than perfect, causing the reservations team’s response time to slow and hold times to be longer than normal, longer than Tauck deems acceptable.

And that was not the only problem in February for the reservations staff. Heavy snow in the northeast U.S. also kept some staff from making it into the office on several other days in February.

As a result, Tauck is extending its Take off with Tauck offer originally scheduled to last through February to make sure that no one missed the offer because of the problem with the stranded reservations staff. The offer now stands through the month of March.

According to CEO Dan Mahar, “February has been an incredibly eventful month for Tauck, with our 90th anniversary event, the coldest month ever on record, and lots of snow impacting our Connecticut offices. With so much going on, we wanted to make sure that every Tauck guest interested in Take Off with Tauck was able to take advantage of the program’s value and convenience. We’re very grateful to our airline partners for helping us to make this happen.”

The Take Off with Tauck offer is designed to simplify the pricing structure on air inclusive packages to Europe. Under the terms of the offer, all prices for the air transportation component are simplified into three categories: $1,090 for Economy Class, $1,690 for Premium Economy Class or $3,490 for Business Class. The prices are straight, as you see them, with no taxes, hidden fees or surcharges. 

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