Technology will continue to drive changes in 2013, according to Carlson Wagonlit Travel’s (CWT) Business Travel Trends outlook. This type of technology is finding its way into corporate travel through services such as travel review sites and mobile apps designed for business travelers.
To that end, CWT has developed a series of traveler-focused tools based on mobile, social and local principles, including CWT To Go, CWT's mobile app and CWT Hotel Intel, a private hotel review site for business travelers. The company will reinforce its mobile services and provide a more personalized and relevant approach for travelers by leveraging technology from its newly acquired subsidiary, WorldMate. In addition, this technology will allow content from various sources to be aggregated in one place.