Google Flights Executives Conduct AMA on Reddit
Finding the cheapest flights is a goal for many travelers, and one of the newest players in the affordable booking game making serious waves is Google Flights.
The company and several of its top executives took to Reddit to participate in one of the site's Ask Me Anything (AMA) events, where customers and skeptics alike were allowed to ask them anything.
There was a massive amount of people who chimed in during this event, and the Google Flights executives were very open about their company’s policies, its working relationships with airlines and what makes the site so unique.
One of the most striking notes from the AMA was that the Google executives acknowledged that the design of the site is very simplistic to accommodate both the person who has never booked a flight online before and the business traveler always on the move.
The team also talked about how underutilized the graph below the calendar is. This feature allows customers to compare price changes on any route over the last 60 days. The entire team pushed that this feature is one of the best ways to save money on the site.
Another surprising revelation during the session was that companies like Southwest Airlines ask Google Flights to not post their prices on the site. This, they claimed, is an attempt by the airlines to force passengers to book their flights through their own official websites.
Google executives also announced a new partnership with RouteHappy that will give the site the chance to help customers sort their flights by amenities offered, such as Wi-Fi, outlets, seats, entertainment and more.
As for the idea of waiting for ticket prices to drop or waiting for a specific day or time, Google Flights claims that usually doesn’t work. Instead, the team claims the best time to buy is when the supply outweighs the demand.
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