Greyhound Announces New BusTracker Tool for Customers
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North American transportation giant Greyhound announced the launch of its new BusTracker tool on Friday.
According to the busing company, the BusTracker tool is on any internet-ready device and can be found on Greyhound.com. The tool is a real-time GPS tracking system that allows customers to see where their bus is and when it will arrive at their destination.
For those on mobile devices, the BusTracker tool is now part of the Greyhound mobile app and will be available to those who use Apple and Android devices. When searching for their bus, users can sort by schedule number, departure city or arrival city, and the system updates every one to four minutes.
To gather the data needed for the BusTracker tool, Greyhound pulls information from three tracking systems installed on all buses. The new tool is part of a major upgrade that also features the addition of Wi-Fi, power outlets, leather seats and even extra legroom.
Greyhound Lines, Inc. chief commercial officer, Andy Kaplinsky, released a statement about what the company is hoping to accomplish by instituting the new tracking tool:
“We are dedicated to making our customers' experience with us as simple and as easy as possible. We are excited to launch a system that takes the uncertainty out of bus travel. With BusTracker, our customers can relax and enjoy their trip with bus status information at their fingertips.”
For more information on the BusTracker tool, check out Greyhound’s official website.
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