Theresa Norton Masek | October 20, 2013 11:45 PM ET
Carnival’s “Conversations” with Travel Agents
Carnival Cruise Lines’ travel agent outreach program, which includes open meetings with retailers and sweeping changes in policies, appears to be working, at least according to the line’s top two sales executives and several travel agents whom I spoke with last week.
The Carnival Conversations road show came to Chicago on Oct. 18, so I attended to see how the relationship between Carnival and agents is progressing. The Chicago stop was the ninth of 10 live functions (the final one is in Houston on Oct. 21) and four webcasts.
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