The Law of the Travel Group!
An important legal issue for you as a travel agent working from home is when you book groups into hotels or resorts. In all cases, I never recommend that you sign the contract on behalf of the group. Instead, the contract should be between the hotel and the group you represent. You should also include specific language about the commission and the payment schedule for that commission you receive.
Some of my clients don’t like to include this language in the agreement, particularly if they have marked up the price. But the liability, in my opinion, far outweighs the potential additional revenue. Historically, hotels have standard agreements for meetings that are provided by the property’s corporate office. The group, meeting planner or travel agent usually signed the contract as it was presented. I don’t believe the situation currently exists in most instances.
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