Rocky Mountaineer Adds More SilverLeaf Service Departures
February 09, 2012 10:48 PM
The Rocky Mountaineer, which introduced its new SilverLeaf Service during the 2011 season, will include SilverLeaf Service departures on all its First Passage to the West itineraries between Vancouver, BC, and Banff/Calgary, Alberta, in 2012. Guests traveling on SilverLeaf will have the option to upgrade from RedLeaf Service and experience a journey through some of the most beautiful landscapes in the world, including the Canadian Rocky Mountains.
The single-level dome coach has panoramic views that offer a larger viewing area than RedLeaf Service. Hot meal service to guests' seats, additional onboard attendants and luggage delivery to guests' Kamloops accommodations make this an experience to remember.
2/13/12
Regardless of your experience on Rocky Mountaineer you should be aware that on June 22, 2011 Rocky Mountaineer locked out over 100 dedicated onboard attendants.
RMR has boasted that they are a 200 million dollar company but refused to give it's employees a reasonable wage increase after 3 years at the same pay rate.
Onboard Attendants are trained in safety and emergency procedures; they narrate commentary on passing scenery. They provide the service onboard, meeting and exceeding each guest's every need.
Their years of talent and experience have been substituted for replacement workers – scabs – who have little to no training and little to no practical knowledge. The use of scab labour undermines the right to fair bargaining by the employees.
Rocky Mountaineer does not want its guests to know about the lock out; if information is provided it is often partial and misleading. Guests are left to face a difficult choice: violate their ethics and cross a union picket line or forfeit the cost of their holiday.
Complaints regarding substandard service have often been ignored, disregarded, or responses met with great delay before being addressed.
On two separate occasions Rocky Mountaineer’s actions have been denounced in the Canadian Parliament. Many provincial and municipal politicians have written the Company urging them to return to the bargaining table and end the lock out.
The company has not returned to the bargaining table since July 7th where they sat for exactly 11 minutes and offered a 2% wage DECREASE. Further, it has begun recruiting for the 2012 train season with no effort made to renew talks.
I have taken the train and quite enjoyed myself, but part of what made the trip so exceptional was the amazing staff on board. Knowing the difference of how the service should be and what it is now, I would never take the train again, and I would certainly never ever cross a picket line.
You can do your part by voicing your displeasure to the company, write to the company, or postpone your trip until the dispute is over.
For more information go to http://rockymountainlockout.wordpress.com/.
2/13/12
Regardless of your experience on Rocky Mountaineer you should be aware that on June 22, 2011 Rocky Mountaineer locked out over 100 dedicated onboard attendants.
RMR has boasted that they are a 200 million dollar company but refused to give it's employees a reasonable wage increase after 3 years at the same pay rate.
Onboard Attendants are trained in safety and emergency procedures; they narrate commentary on passing scenery. They provide the service onboard, meeting and exceeding each guest's every need.
Their years of talent and experience have been substituted for replacement workers – scabs – who have little to no training and little to no practical knowledge. The use of scab labour undermines the right to fair bargaining by the employees.
Rocky Mountaineer does not want its guests to know about the lock out; if information is provided it is often partial and misleading. Guests are left to face a difficult choice: violate their ethics and cross a union picket line or forfeit the cost of their holiday.
Complaints regarding substandard service have often been ignored, disregarded, or responses met with great delay before being addressed.
On two separate occasions Rocky Mountaineer’s actions have been denounced in the Canadian Parliament. Many provincial and municipal politicians have written the Company urging them to return to the bargaining table and end the lock out.
The company has not returned to the bargaining table since July 7th where they sat for exactly 11 minutes and offered a 2% wage DECREASE. Further, it has begun recruiting for the 2012 train season with no effort made to renew talks.
I have taken the train and quite enjoyed myself, but part of what made the trip so exceptional was the amazing staff on board. Knowing the difference of how the service should be and what it is now, I would never take the train again, and I would certainly never ever cross a picket line.
You can do your part by voicing your displeasure to the company, write to the company, or postpone your trip until the dispute is over.
For more information go to http://rockymountainlockout.wordpress.com/.