Crystal Cruises has set a simple but all-encompassing goal: To provide its guests with the finest travel experience available in the luxury service business, not just the luxury cruise industry. The success of the “Crystal Difference” is best illustrated by the company’s number of repeat guests--one of the highest in the industry. The line has been voted "World's Best" by the readers of Travel + Leisure and Condé Nast Traveler more than any other cruise line, hotel or resort.
This commitment is apparent in every aspect of the Crystal experience, with its attention to detail and an availability of choices. It is reflected in a feeling of spaciousness and the highest quality furnishings aboard the 922-guest Crystal Symphony and the 1,070-guest Crystal Serenity, including Riedel leaded crystal wine glasses, Royal Doulton bone china tea service, Frette or Garnier Thiebaut table linens, and Brown Jordan Mission teak deck furniture. Most importantly, it is reflected in the utmost care, attention and warm hospitality. First and foremost, however, luxury Crystal-style is neither stuffy nor intimidating. It represents the very best personal experience a cruise can deliver, from experienced captains, officers, and staff to crew and shore-side personnel who genuinely look forward to welcoming guests into the Crystal family.