United, American Expand Rebooking Options Due to Hurricane Isaac
By Theresa Norton Masek
August 28, 2012 10:18 PM
United Airlines, American Airlines and other carriers are offering no-fee rebooking options for customers affected by Hurricane Isaac. United Airlines has added several Gulf Coast cities to those covered under the flexible-travel waiver that the airline put in place as a result of the storm. Customers traveling on flights to, from or through the affected cities during the applicable travel dates may reschedule their itineraries for travel no later than one year from the date of issue with a one-time date or time change, and the airline will waive the change fees. Customers may also request refunds in the original form of payment if they wish to cancel their travel plans.
Affected travel dates of Aug. 24 to 28 are for Fort Lauderdale, Fort Myers, Key West, Miami, Orlando, Tampa/St. Petersburg, West Palm Beach, Andros Town and Bimini. For the Gulf Coast, the affected travel dates are Aug. 26 to 30 for Baton Rouge, Fort Walton Beach, Gulfport/Biloxi, Jackson, Mobile, New Orleans, Pensacola and Tallahassee.
American Airlines is offering travelers to or from Alexandria and Baton Rouge, La.; Fort Walton Beach and Pensacola, Fla.; Gulfport, Biloxi and Jackson, Miss.; Lafayette, Lake Charles and New Orleans, La.; and Mobile and Pascagoula, Ala., the ability to make a ticket change with no additional cost if the ticket was issued no later than Aug. 27, and the ticket holder was scheduled to travel between Aug. 27 and Aug. 30. The passenger must travel between Aug. 27 and Sept. 2. Customers are advised to check their flight status at American’s website.